Refund Policy
At "Leer para Crecer," we value the support of our community and strive to operate transparently to ensure all contributions are used effectively to benefit our initiatives. This refund policy outlines the terms and conditions related to donations made to our organization.
Refund Policy
Non-Refundable Donations
Since the donations we receive are directly allocated to our activities and programs to promote literacy, all contributions made to "Leer para Crecer" are considered final and non-refundable.
Special Exceptions
In exceptional circumstances, we may consider refund requests if it is demonstrated that there was an error in the transaction, such as:
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Duplicate donations made by mistake.
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Incorrect donation amounts due to technical errors.
Process for Requesting a Refund
If you believe your refund request meets the conditions mentioned, please contact us within 15 business days from the transaction date and provide:
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The donor's full name.
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The date and amount of the donation.
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Proof of the transaction or donation receipt.
You can submit your request via email at leerparacrecersrb@gmail.com or call us at (609) 202-4564 (Valentina) / (915) 227-2219 (Olga).
Final Decision
We reserve the right to determine if a refund request meets the established criteria. Once reviewed, we will inform you of our decision within 10 business days of receiving the request.
Amendments to This Policy
"Leer para Crecer" reserves the right to modify this policy at any time to improve clarity and fairness in our procedures. Any changes will be published on our website.
Contact Us
If you have any questions about our Refund Policy, feel free to contact us. We are here to assist you and ensure a positive experience while supporting our mission.
Last updated: [01/2025]